Careers at Idox Health

We are always looking for great talent because we are an organisation defined by our people.

Application Support Officer (UK based)

A fantastic opportunity has arisen for a highly motivated person to join a market leading, award winning medical software house in the role of Application Support Officer.

The Application Support Role

  • First & second line application support according to customer service level agreement’s
  • Application configuration based on process reviews and system requirements
  • Provision of out of hours /on call service / working shift patterns / site visit as required by the business
  • Assisting with Project Management

Personal Qualities

  • You should be a friendly, flexible and enthusiastic individual
  • High quality customer services skillset
  • Experience in a Helpdesk or Support desk environment
  • Understanding of IT software implementation
  • The ability to solve problems in a creative, efficient and methodical manner
  • The ability to prioritise and execute tasks
  • The capability to work as part of a team and on your own initiative
  • The ability to pick up new skills quickly and easily
  • Excellent verbal and written communication
  • Good working knowledge of Microsoft Office Applications
  • Basic understanding of:
    • Microsoft Windows Servers
    • Microsoft SQL Server
    • Microsoft IIS Server
    • Networking

Qualifications and Experience

  • Minimum of three A Levels (English is desirable) at Grade C or above
  • A degree/equivalent professional qualification in Computer Science/Information Technology, or related discipline preferred
  • ITIL qualified desirable
  • A minimum of 1 years’ experience of working in an IT environment


  • Competitive salary – negotiable dependent upon experience and qualifications.

To apply, please click here


Send us your CV

We are always looking for bright people who can add competence and creativity to our dynamic project teams. Join our award-winning IT solutions company and produce cutting-edge work for leading organisations.

Send us your CV today